Clinical OS · front door → handoff

A front door that never drops context

The patient gets help at 11 pm in plain language. The next morning the clinician opens a brief that already understands the story, reconciled against the chart, with the real worry surfaced. No silo, no repetition. Every line of the brief is auditable: tap source on any line to see exactly what the patient said.

11:04●●●  5G  82
Your care team
replies right away
EN · plain language
Hi Daniel, I'm your care team's assistant. What's going on tonight?
I keep getting a burning feeling in my chest after I eat. It's been about three weeks.
That sounds uncomfortable. Is it worse at any particular time?
Worse when I lie down at night. Antacids help a little.
A couple of quick safety checks. Right now, any pain spreading to your arm or jaw, sweating, or trouble breathing?
No, none of that.
Good, that's reassuring. What would make this visit a success for you?
Honestly, I just want to sleep through the night. And is this a heart thing? My dad had heart problems.
That's a fair thing to wonder, and worth raising. I'll make sure your doctor knows it's on your mind. I have enough to get your 11:15 visit ready.
Type a message…
Lands pre-read in Dr. Reyes' today view · governed by the oversight layer
Daniel Okafor
34M · 11:15 TODAY · NEW CONCERN
Low acuity · routine
Tap "source" on any line to trace it to the patient's own words
Chief concern
Post-prandial retrosternal burning, 3 weeks, worse supine. Reflux-type.
Story & pertinent findings
Three weeks, worse lying down, partial relief with OTC antacids. No alarm features: no radiation, diaphoresis, dyspnea, dysphagia, or weight loss.
Reconciled from chart
No prior GI workup. No cardiac diagnosis on file. Not currently on a PPI. Family history: father with coronary disease. auto-reconciled against the record, not re-asked
Patient's goal, in their words
"I just want to sleep through the night."
Surfaced worry · raise it explicitly
He thinks it could be his heart. Father had heart problems.
Suggested agenda · edit before the visit
Empiric PPI trial and lifestyle measures for likely GERD.
Address the cardiac worry directly. Weigh family history; reassure or risk-stratify rather than dismiss.
Return precautions and alarm symptoms before he leaves.